How we work

We benchmark you against perfection. Then we get you as close to it as possible.

This often means accepting some uncomfortable truths, especially if the gap between current and true potential is larger than you originally thought. Every challenge is unique. But these elements of our approach don’t change.

The three steps What it costs

The three steps

From finding the opportunity to making it stick

The Theory of Constraints guides where we look first. In any system there’ll always be a bottleneck, a stage of the process that limits the whole system’s capacity. That’s the first place to look for improvements that’ll have the biggest effect on your bottom line.

Step one: assessment, usually 2 to 4 weeks

Let’s find the opportunities

We’ll spend a few weeks getting to know you and your business. After much conversation and interviews, site visits, data analysis and more, we’ll map out your operations with absolute clarity - backed up with hard data, and free of biases or blind spots.

Wherever the inefficiencies and opportunities are hiding, we’ll find them using our battle-tested, scientific approach. Our assessment ends with a full breakdown of what we’re confident we can deliver. We’ll tell you how much you’re losing from the inefficiencies we’ve found, how much of it we can recover for you and how big a commitment any improvement project will be.

majaco and WARP Snacks team members on the packing line

Step two: delivery, anything from 6 to 18 months

Let’s make change happen and deliver sustainable results

After our assessment, we’ll partner up with you to pinpoint the precise cause of each issue and implement the right solutions. We’ll take you through all the practical methods (such as split solving) we use to find and eliminate the kinds of issues - like 1mm discrepancies in the wear on crucial valves, or 0.2s delays in cycle times on your bottleneck machine - that can build up to a big, and negative impact on your PnL.

This is usually a 6-18 month process of making operational improvements and seeing them all the way through to the bottom line.

A banana processing line running at SH Pratt Group

Step three: sustainability

Let’s make it stick long-term

Our projects finish, but our partnerships don’t. You can always give us a call or drop us an email whenever you need support.

Little tweaks to the work we’ve done together, coaching team members, strategic advice - we’re here for anything that helps to sustain our positive results into the future. The dashboards and tools we build with maji stay with you, and we maintain them, so the improvement doesn’t decay when we leave.

maji, the tools we leave behind

What it costs

You’re not paying for our time. You’re paying for results.

The model

We only take on projects with a healthy return on our fees

From the outset we try and encourage our clients to consider the value (i.e. ROI) our projects deliver. Cost is only one half of the value equation. Every client and project is different, so get in touch and we’ll happily discuss the specifics of the project you have in mind. A few examples of the results and ROI we’ve delivered:

£600k annualised reduction in waste: 1.25x ROI on fees
£700k annualised reduction in direct labour spend: 1.5x ROI on fees
£4.5m annualised EBITDA improvement: 2.5x ROI on fees

The guarantee

Partnering with us is risk-free

With our payment model, you’re not paying for our time - you’re paying for our expertise, experience and ultimately results. We only take on projects where we know we can make a big impact, and we guarantee a minimum ROI on our fees. The best part: if we exceed this ROI, you keep any upside. Zero financial downside, and often cash generative in year.

Talk to us about a project

Our principles

Seven things that don’t change, whatever the challenge

We dig deeper

We love solving problems, no matter where the solution takes us. Where others might say ‘that’ll do’, we keep digging. When we find the absolute root cause of a problem, and solve it, the results tend to be transformative.

Hard evidence, not hunches

Habits, assumptions and status-quo are our clients’ worst enemies. So we get out on the factory floor to see exactly what’s happening, and we don’t make any decisions that we can’t back up with rock-solid evidence.

Clarity all the way

We build trust by never saying ‘just trust us’. We tell stories with data and analysis to make sure everyone in your team is totally clear on what we’re doing and why. This is a big part of how we make results stick long-term.

We work with you, not for you

True partnerships are built on trust, mutual respect, and shared goals. We slot seamlessly into your team and work together with you to get results.

We leave a legacy of improvement

Once we’ve wrapped up our project, you’ll have the methodologies, adaptability, and resilience to sustain the improvements. We’ll have trained your team to embrace a whole new culture - ready to adapt and improve when the goalposts move.

Our framework is a starting point, not a one-size-fits-all

We have a process that’s proven to work. It can be applied in endlessly different ways, depending on the challenge. We don’t turn up claiming to have all the answers - but we’re very confident we have the tools to find them.

A growth mindset

‘This won’t work because’ becomes ‘what do we need to do to achieve x or y’.

See the results

Get in touch

How can majaco help you with your business?

Tell us about the line, the shift or the number that is bothering you. We will come back within one working day.

Start a conversation or call 020 3633 8437